CULTURAL INTELLIGENCE (CQ) - MASTER THE ONE SKILL YOU CAN'T DO WITHOUT IN TODAY'S GLOBAL ECONOMY

  • CULTURAL INTELLIGENCE (CQ) - MASTER THE ONE SKILL YOU CAN'T DO WITHOUT IN TODAY'S GLOBAL ECONOMY

    About the Course

    Through this course, you will realise the differences between individuals and organisations that are effective in today’s globalised, multicultural world, and those that fail! You will seek understanding of an important skill set - Cultural Intelligence (CQ) which was developed to provide an academically valid way of measuring and developing intercultural performance.

    The course also leads you to discover your own personal CQ via the CQ assessment platform which predicts multiple types of performance and adjustment. Unlike most other intercultural programme, it not only provides good insights of one’s intercultural understandings and mindsets, but also predicts how one will perform in a culturally diverse situation. The one most promising finding is that anyone can improve their CQ with appropriate adjustments. Making these kinds of adjustments involve a complex set of capabilities and processes which you too will uncover from the course.

    Trainer Profile:

    Jonathan Lee

    MBA, Exe. Dip. Dir.; G.Dip.MM.; BSc (Hons) BM; Dip. M (CIM-UK)

    Jonathan works in the Infrastructure/Construction industry with the main focus on areas of Business Development and General Management throughout the Asia Pacific Region. He held various operational and general management roles at a renowned European company. Concurrently, he has a proven track record of leading diverse teams with P&L responsibility and driving strategic, operational and integration initiatives in China, the Philippines and Asia during his 25 years career.  

    In the last 18 years, he participated in two - Foreign Direct Investment and Joint-Venture into the Philippines (1999) and China (2004) respectively where he was based for 2½ years. Being an experienced practitioner in exploring new markets, he saw the birth of the Representative Office in Korea (2004), Japan (2002) and also Beijing – China (2001). Other than managing the representative offices, his responsibilities also see that he has extensive hands-on experience in channel management work.

    Jonathan enjoys sharing his vast experience through lecturing and conducting training in the areas of International Management, International Business and International Marketing. He found Cross-Cultural understanding and training to be the most important factor to be successful in todays’ global business environment. He was certified by the Cultural Intelligence Center as a CQ Certified Facilitator.

    Jonathan is also a certified WDA Workplace Skills Qualifications (WDA-WSQ) trainer, developer and assessor (ACTA). He recently completed the Specialist Diploma in Adult Learning and Teaching (SDALT) awarded by the Republic Polytechnic and endorsed by the Council for Private Education (CPE), now known as the Committee for Private Education.

    Jonathan had also completed his “Executive Diploma in Directorship” jointly organised by the Singapore Institute of Directors (SID) and Singapore Management University (SMU). This enables him to serve more effectively as member of the Board of Directors both on public and private companies.

     

  • Course Outline

    • Introduction to Cultural Intelligence (CQ).
    • The four capabilities of CQ.
    • Importance of CQ to your effectiveness.
    • Cultural challenges.
    • Understanding and reflecting on the CQ Assessment Feedback Report.
    • Developing CQ drive.
    • Developing CQ knowledge.
    • Developing CQ strategy.
    • Developing CQ action.
    • Mapping cultural difference.
    • Applying CQ in the real-world.
    • Creating a CQ development plan.

  • Target Participants

    Marketing and Sales Professional who want to discover their global potential and thrive in the mist of the challenges of todays’ globalised world.  

  • Certification

    Cetificate of Completion

  • Admission Requirements

    Working experience in any field or industry: 2-3 years.

    Proficiency in English: GCE “O” Level or the equivalent.

  • Course schedule (conducting days & time)

    21 May 2021

    9am - 5pm

  • What You'll Study

    CULTURAL INTELLIGENCE (CQ) - MASTER THE ONE SKILL YOU CAN'T DO WITHOUT IN TODAY'S GLOBAL ECONOMY
  • Course Fees and Funding

    Please refer to course brochure.

  • Contact for course enquiries

    Mr CHONG RAYMOND, raymond_chong@nyp.edu.sg, Tel No:6550-1179
    Mr HO JOHN, john_ho@nyp.edu.sg, Tel No:6550-1172

  • Remarks

    NYP reserves the right to reschedule/cancel any prog and amend the fees/info without prior notice.